GENERAL CONDITIONS OF PURCHASE
1) Terms and conditions of purchase
1.1 The acceptance of the Terms and Conditions herein constitutes a contract between the buyer and Squan Sas for the sale of the products listed on www.popochos.com
1.2 To receive confirmation of the displayed information, according to Article 4, paragraph 1, of D. Lgs. 185/99, you are required to print or save these pages in electronic form, as well as those related to the Order.
2) The order
2.1 To order on www.popochos.com you must be older than 18.
2.2 To place an order you must use the "Shopping cart" and follow the instructions that will be shown during the execution.
2.3 The prices indicated on the website include VAT 20%. For selected products or products placed in the "Shopping Cart", the unit price and the total amount including VAT, expressed in Euro, are shown.
Payment must be made exclusively in Euro.
The payment methods available are:
- Credit Card
4.1 Delivery is via priority mail or registered mail, at the discretion of Squan Sas
5.1 The goods is guaranteed directly by the manufacturer and is therefore subject to the manufacturer’s policy. Popochos guarantees the marketed products for 12 months from the date of purchase, unless otherwise indicated. The warranty is voided in case of improper use of the goods, negligence, malicious damage in time after the sale. It is given only to the original purchaser and is not valid in case of sale or supply of product to third parties.
Damages or compensation. Conventionally, it excludes any right of the Customer to recover damages or compensation and any contractual or extra contractual liability for any direct or indirect damage to persons or property resulting from the use or inability to use the products.
6) Right of return
6.1 The sale of products through a website www.popochos.com is subject to Legislative Decree 185 of 22/5/19991, which allows the buyer to exercise the right of withdrawal, in case you do not want to have the option of substitution, which is offered in the first instance.
6.2 The Return Policy applies to consumers, i.e. natural persons acting for purposes not related to their professional activity. They are therefore excluded from this right, purchases made by retailers and companies.
6.3 The consumer may return the purchased items to the seller within 10 days from receipt of goods.
6.4 To cancel the contract you must send an e-mail to
clearly indicating your personal details, your order number, returned items and the reasons for return.
Shipping charges are under your responsibility, including liability for lost or damaged products.
6.5 The Right to Return - in addition to the terms and conditions described above, is exercised properly if the following conditions are fully met:
a. The e-mail must be properly completed and forwarded to Popochos within 10 days of receipt of the goods;
b. products must not be used, worn, washed or damaged;
c. Products must be returned undamaged and unused in their original packaging;
d. products must be returned to Popochos in a single shipment. Popochos, in fact, has the right not to accept a single order returned and delivered at different times.
If the return right is exercised by following the procedures and time limits specified in this paragraph, Popochos shall refund the sums already received for the purchase of products, deducting the shipping costs for delivery of purchased products.
6.6 The money will be refunded in the shortest possible time and in any event within thirty (30) days from the date on which Popochos became aware of the exercise of your right of cancellation, we will activate the procedures for reimbursement, after verifying the correct execution of the terms and conditions stated above, as indicated in paragraph 7.
6.7 In case of failure to comply with the procedures and time limits here specified for exercising your right of withdrawal, you will not be entitled to reimbursement of money paid to Popochos. Nevertheless you can get back, at your expense, products in the state in which they were returned to Popochos. Otherwise, Popochos will keep the products in addition to sums already paid for their purchase.
7) Time and manner for refunding
After the return of products Popochos will make the necessary checks on the compliance to the terms and conditions as written in paragraph 7. In the event that the checks are successfully concluded, SQUAN SAS will confirm by e-mail the acceptance of returned products.
Whatever method of payment you used, refund is triggered by Popochos within thirty (30) days from the date on which Popochos became aware of the exercise of your right of cancellation after verification of proper implementation of your right of withdrawal and acceptance of returned products.
If there is no correspondence between the consignee of the goods specified in the order form and who made the payment of sums due for their purchase, the refund, in the event of exercise of the right of withdrawal, will be sent by Popochos to the person making the payment.
The actual reimbursement from your credit card account depends on the credit card company, but it is normally within 30 days.
8) Applicable law and jurisdiction
8.1 This Agreement shall be governed by Italian law.
8.2 In case of dispute the competent court is Ancona.